Privacy
Privacy policy
Helfquest is designed so you can save your diagnostic progress and health profile without providing an email address. We collect only the information needed to run the app and keep your results available to you.
Information we collect
- Account details needed to save your profile, such as a nickname, password, avatar preference, and optional email address.
- Health profile details you choose to provide, such as unit system, age range, sex at birth, activity level, country, region, and onboarding consent timestamp.
- Diagnostic answers, diagnostic sessions, findings, and generated HELFplan content connected to your app account.
- Vital history entries you add, including values and optional comments.
Anonymous use
Email is optional. You can create and use an account with a nickname and password only, which helps you use Helfquest without directly identifying yourself.
When you do not provide an email address, we try not to associate your diagnostic answers, vitals, or generated plans with a real-world identity. Your records remain connected to an internal app account so you can return to your dashboard.
How we use information
We use your saved information to authenticate your account, preserve diagnostic progress, generate HELFplan content, show dashboard history, and keep vitals connected to the correct app account.
We do not need your legal name to provide these features. If you choose to add an email address, it is used for account-related features such as login, verification, and password recovery.
Recommendations
Your HELFplan may include recommended habits, products, lab tests, or partner lab offers based on your diagnostic results.
Showing a recommendation in the app does not mean your personal information is publicly shared with that product provider, lab, or partner.
Your controls
- You can leave the email field empty when creating an account.
- You can update profile details from the profile page.
- You can add new vital measurements over time to keep your dashboard current.
- You can review past diagnostic output from your signed-in experience.
- You can use the account deletion flow provided in the profile area when you no longer want to keep an account.